(1) You say you can help get me web hosting how can you do that?
(2) What kind of restoration can you do? What can't you do?
(3) HOW SHOULD I SEND MY PICTURES TO YOU? CAN I SEND SCANS?
(4)SCANNING PHOTOS
(5) ARE MY PICTURES IN DANGER OF ANY ADDITIONAL DAMAGE?
(6) HOW LONG BEFORE I RECEIVE MY RESTORED PHOTOS?
(7) HOW MUCH WILL MY PHOTO RESTORATION COST? HOW DO I PAY YOU?
( 8 ) WHAT INSTRUCTIONS SHOULD I SEND WITH MY PICTURES?
(( 9 ) WHAT KIND OF PRINTS WILL I RECEIVE?
( 10 ) HOW CAN I SEE OR USE THE PHOTOS ON THE ARCHIVE CD?
( 11 ) WHAT DO I DO IF MY PHOTO IS COPYRIGHTED?
( 12 ) WHAT IS YOUR PRIVACY POLICY?
( 13 ) HOW DO I GET IN TOUCH WITH UNIQUE IMAGINGS?
(1) If you click onto this link petnetdesigns@comcast.net this is the E-mail address of one of their support people.
(2) WHAT KIND OF RESTORATION CAN YOU DO? WHAT CAN'T YOU DO? That depends on two things: what you ask us to do and the condition of your original images. We can enhance faded and darkened pictures. We can repair tears and cracks, clean up dirt and specks, sharpen and brighten poor originals. We can recreate (to a limited extent) missing details, correct color casts from fading color prints, colorize black-and-white originals, and "antique" color photos by converting them to black & white, sepiatone, or hand-colored pictures. Small pictures can't be enlarged too much without losing sharpness or becoming too grainy. Similarly, very grainy originals can only be improved to a limited extent. Pictures that are out of focus can't be brought into focus. Missing elements can be restored only to the extent that we have visual references to build from. If you have a similar second photo that shows details, please include it. We can improve poor originals, but not make them perfect. The better the original the better the reproduction. We can't scan and alter copyrighted photos unless you send written permission.
(3) If you are not comfortable mailing your original photos, we can work from your scanned files. Transmit the files to us with E-mail by using your attachment. It might take awhile to transmit the files over a modem connection, so send files individually. We can usually get better results from our own scans of faded and damaged photos, but we will use your scans if you prefer. Most home scanners can't capture enough detail on slides, negatives and glass plate negatives, so we prefer to scan those kinds of originals ourselves.
(4) If you are not comfortable mailing your original photos, we can work from your scanned files. We can usually get better results from our own scans of faded and damaged photos, but will work from your scans if you prefer. Please follow these Do-It-Yourself Scanning Guidelines to prepare your files for restoration: · Choose a good original photo. Damage can usually be repaired, but a fuzzy, out-of-focus original is not a good candidate for restoration. Faded photos should contain some detail, even in the lightest areas. If an area is completely blank, it cannot be restored. · Scan in RGB mode. Even if your original is black-and-white, scanning in RGB mode provides more detail than greyscale mode. Bitmap mode is not useful for creating editable files. · Select the proper resolution. A resolution of 300 DPI is fine for an 8x10 original. For smaller photos, increase the resolution proportionally (e.g., use 600 DPI for a 4x5 original). Even if the print you want is small, the size of your file should be close to 1mB in size. The higher the resolution, the larger the file, the more the details available for restoration in the image. · Save the file in JPG format. Use the highest quality setting your software allows. Lower quality or "faster" files sacrifice image detail for file size.
(5) Our scanning procedure poses no risk of damage to your originals; all our restoration work is done on the digital file made from the scan. Please pack your originals very carefully so there's no possibility of damage during shipment.
(6) Once we receive your package we will send you an approximate time to complete your restoration. Please allow more time in the holiday season (October through December).
(7) It depends on how much you want us to do. We accept payment by money order only (in US funds). Sorry, we don't accept checks. If you're requesting any Optional Services. An Optional Service is when you request that a Digital Frame is to be added, Put into a Screen Saver, added to a FlipBook or anything other than the basic Photo- restoration. We'll email you the total cost when we send verification of receipt of your package. When paying by money order, please mail it so it is received before we are ready to ship your package.
( 8 ) If you are mailing your photos, please use the Print Order Form, giving us contact information, number of images in the package, payment information, and detailed instructions for services desired. If you are emailing files, use the Email Order Form. Please provide thorough instructions for each original that requires an Optional Service. The more detailed the instructions you provide, the better we can meet your expectations. Please identify the correct image (e.g., two people on porch swing) when giving individual instructions. Any original (photo, slide, negative, drawing, or document) with no written instructions will be treated as a Basic Service image: scanned, sharpened and brightened slightly, cropped for a clean appearance, printed, and saved to CD in three formats. Please do not write instructions on the back of the originals; the impression of your handwriting can damage the emulsion on the photo, or the writing can transfer to another photo in contact with it. Stickies can fall off or get shifted, so they're not recommended either. RESTORATION: Indicate Light, Heavy, or Extreme for the degree of work needed. If you're not sure, we can tell you how much restoration is possible for an image. If there are specific areas that you want enhanced -- or areas to tone down -- please provide descriptions. We can also work within your pricing guidelines to restore an image within your budget. COLORIZING: Please be specific if you have color preferences and give all details needed regarding hair and skin tone, clothing and background. Make sure you tell us if you want a color original converted to black-and-white, or a sepiatone image made from a black-and-white. PAINTING: Indicate any preferred style, or let us suggest what style is most suited to your picture. COMPOSITE: Provide detailed instructions. Make sure to indicate individuals to be cut or added to the picture, the primary source picture, and additional source pictures. For missing details, please send any similar pictures you have to help the reconstruction. COLLAGE: Note which is the primary picture, any preference in cropping or arrangement. Also give any color preferences for the background. We'll send a sketch for approval before completing the image. POSTER: Specify what size poster you want. SPECIAL EVENTS, FAMILY TREE, DIGITAL SCRAPBOOKS: Please provide as complete a description as possible, including captions and photo groupings. We'll contact you for further clarification.
( 9 ) Since our work is done in a digital format on computer, rather than in a traditional darkroom with processing chemicals, we print out pictures on special six-color digital photo printers. The papers we use are archival-quality photo papers. Choose glossy or matte photo paper. Framed and displayed with normal care and out of direct sunlight, our prints should last more than 20 years without fading or discoloring.
(10) Unique Imagings provides a CD archive of all photos ordered through the Basic Service package, or as an option with other orders. Each image is saved on the CD in 3 versions: 1 Web-ready file to email or post; 1 desktop-quality file to print from your computer; and 1 professional-quality file for publication. The low-resolution JPG web file can be attached to your email messages and shared with family and friends. With an inkjet printer and photo-quality paper, you can make duplicates of your prints from the medium-resolution desktop RGB TIF file, or you can place and print the images in your word-processing documents. The high-resolution CMYK TIF file can be submitted to and printed in professional publications. An archive of 20 or more images includes an HTML preview file, allowing the photos to be viewed with any browser software.
(11) Unique Imagings will not scan copyrighted photographs or documents without the written permission of the copyright holder. If your original image has a copyright symbol, it is your responsibility to obtain a Release Waiver signed by the copyright holder allowing the original to be reproduced. The Release Waiver must accompany any copyrighted original that you send to Unique Imagings for reproduction. If the copyright holder is either no longer in business or cannot be located, please provide your signed statement indicating that you are unable to locate the copyright holder and that you will be solely responsible for the images to be reproduced. Unique Imagings will not be responsible for copyright infringement.
(12) Unique Imagings does not share your information with anyone. Since we keep a backup of all our restorations, your information is archived with the backup of your files for our reference only.
(13) The best way to reach us is by e-mail: uniqueimagings@comcast.net Or call 717-392-8558 , fax 717-392-1709, or write: Unique Imagings 104 Thrush Court South, Lancaster, Pa. 17603 We'd be happy to answer any specific questions you may have about your pictures. Please E-Mail us with ideas or special requests.
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